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Wave: Device Doesn't Respond to Waving in front of unit?

The Wave feature only works at short distances from below about 25 centimeters (10 inches).

If you have something covering the Wave or anything in front of the Wave, the Waving functionality will after some time automatically go into slumber mode. You will need to remove anything covering or in front of the Wave and wait for 30 minutes for the Wave feature to operate normally again. 

If this does not solve your issue, please contact us here and we might be able to help you. 

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