Wave: Can't log in with online account - 'UserNotFoundException'

The account you may have created online upon purchasing a device is different from the one you create on the Airthings Wave. 

If you try to log in with the account you used online, you will get an error message. 

Simply create a new account for the Wave, and you should be ready to go!

Was this article helpful?
1 out of 8 found this helpful
Have more questions? Submit a request


Please sign in to leave a comment.